Write to us. We answer.
Whether it is an order question, a wholesale inquiry, a gift program or simply something you would like to know about the tea, send us a note. A real person replies within one business day.
9930 Dellwood Ave
Columbia, MD 21046
Frequently asked.
When will my order ship?
Most U.S. orders leave our fulfillment network within approximately two business days, arriving in 3–6 days via USPS Ground Advantage.
What is your return policy?
Unopened tins, returned within 30 days, are refunded in full. Write to us first and we will arrange it.
How do subscriptions work?
Choose a blend and a rhythm of 4, 6 or 8 weeks. Skip, swap or cancel anytime from your account.
Do you offer wholesale?
Yes — hotels, restaurants, cafés, spas and retailers nationwide. Visit our wholesale page or choose “Wholesale & trade” above.